Terms and Conditions

This Agreement was last modified on 18 February 2016.

Welcome to the YMR Comercio A Grosso & Prestacao de Servicos terms and conditions, which apply to all items ordered from YMR. Please read through them carefully before placing your order. By using this website and/or placing an order you agree to be bound by the terms and conditions set out below.

We may change these terms and conditions from time to time without notice to you. Changes will apply to any subsequent orders received. Once your order has been confirmed, we will not be able to make any changes to the terms that apply to that order.

Before placing an order, if you have any queries relating to these terms and conditions, please contact our Customer Services team (YMR@ymrgroup.com)

DELIVERY

We offer two delivery options for customers in Angola: (1) Standard Delivery and (2) Nominated Day Delivery. Charges apply to both options. For further information, including the costs and estimated delivery times, please see what are your delivery options in the Delivery Section of our FAQs.

For further details, please see the Collect From Store section of our FAQs. If you choose this option, we will keep your order in store for ten calendar days after it has arrived. If the order is not collected within the 15 days, we will assume it is unwanted, cancel the order and issue a refund to your original payment method.

If you have any questions concerning delivery of your order, please contact our Customer Services Team.

We offer CIF Pricing for all international Orders

All orders are shipped from Angola. Any import duties and taxes are charged once the parcel has reached the destination country and these charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges as customs policies vary by country. If you have any questions related to customs charges you are advised to contact your local customs office.

We are unable to change your delivery address once an order has been dispatched.

PRICE & PAYMENT OPTIONS
Choose from:
PRICE & PAYMENT OPTIONS
CREDIT CARD VALIDATION
VISA AND MASTERCARD SECURECODE
KLARNA
Choose from:
UK + EIRE RETURNS
INTERNATIONAL RETURNS
RETURNS TO STORE
RETURNS BY POST (ALL COUNTRIES)
TYPES OF RETURN
RIGHT TO CANCEL (EU CUSTOMERS)
PRODUCT INFORMATION
We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor’s display of any colour will accurately reflect the colour of the product on delivery.

All product specs and measurements are as per product display, however we do make every effort to ensure they are as accurate as possible.

We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information was entered onto the system. We reserve the right to refuse orders where product information has been mis-published, including prices and promotions

PURCHASE OF PRODUCTS
When you place an order on our website we shall email you an order confirmation email. Our acceptance of your order does not take place until despatch of the order, at which point the contract for the purchase of goods will be made.

Once you have checked out and you have received your order confirmation email you will not be able to make any changes to your order so please make sure that everything is correct before clicking the ‘CONFRIM & PAY’ button.

Any discounts triggered by the entry of a promotional code will not be applied until the order is accepted but will be detailed on the invoice. We reserve the right to refuse an order. Non-acceptance of an order may, for example, result from one of the following:

* The product ordered being unavailable from stock

* Our inability to obtain authorisation of payment or non payment confirmation from you

* The identification of an error within the product information, including price or promotion

* If we suspect any fraudulent activity

If there are any problems with your order we shall contact you. We reserve the right to reject any offer to purchase by you at any time. We will take all necessary measures to keep the details of your order and payment secure.. Prices are subject to change without notice. These changes will not affect orders that have already been despatched. Prices are inclusive of IVA (where applicable).

Goods are subject to availability. As there is a delay between the time when the order is placed and thetime when the order is accepted, the stock position relating to particular items may change. If an item you have ordered becomes out of stock before we accept the order we shall notify you as soon as possible and you will not be charged for the out of stock items.

GENERAL

For further details regarding the use of data supplied by you, please see our Privacy Policy. We shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website.

All rights, including copyright, in this website are owned by or licensed to YMR |ndustrial/YMR Comercio a Grosso & Prestacao de Servicos. Any use of the site or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of YMR.

We have taken every care in the preparation of the content of this website. To the extent permitted by applicable law, and save as otherwise specified by us, we disclaim all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website.

Times quoted in these terms and conditions are Greenwich Mean Time or British Summer Time (as applicable).

These terms and conditions shall be governed by and construed in accordance with Angolan Law and it is agreed that the Angolan courts shall have exclusive jurisdiction in the event of a dispute. If any terms shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severed and shall not affect the validity and enforceability of the remaining provisions. For SADC customers only: If you enter into this contract as a consumer this clause does not affect your legal rights as a consumer in your jurisdiction.

This website is owned and operated by:

YMR Industrial/YMR Comercio a Grosso & Prestacao de Servicos

Registered in Angola

Company code: 000219315117

Registered address:

Rua Da Nova Cimangola,

Bairro da Petrangola,

Municipio do Cacuaco – Luanda

Angola

VAT (NIF): 2402323507

Contact Us

If you have any questions about this Agreement, please contact us filling this contact form